Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping & Delivery
We offer standard shipping with delivery typically within 3–5 business days. Delivery times may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Occasionally, free shipping promotions may apply - these will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your order until it arrives.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us at info@textilescentre.com within 7 days of receipt. We will work with you to resolve the issue promptly.
Contact Us
For any questions about your order or shipping, email us at info@textilescentre.com or use the contact form on our website